{"id":5314,"date":"2025-03-24T17:40:15","date_gmt":"2025-03-24T15:40:15","guid":{"rendered":"https:\/\/www.sipsa.net\/how-to-report-bugs\/"},"modified":"2025-03-24T17:40:15","modified_gmt":"2025-03-24T15:40:15","slug":"how-to-report-bugs","status":"publish","type":"post","link":"https:\/\/www.sipsa.net\/en\/how-to-report-bugs\/","title":{"rendered":"How to report bugs?"},"content":{"rendered":"

Best practices for effective bug reporting and optimising bug resolution\u202f<\/em><\/p>\n

In software development, bug reporting is a fundamental part of the quality process. However, it is not enough to identify bugs: it is key to communicate them effectively so that developers can understand, reproduce and correct them in the shortest possible time. A poorly prepared report can delay the solution to a problem, generate confusion in the team and, most importantly, affect the quality of the final product.<\/p>\n

With advanced tools like TAST<\/strong><\/a>, the error reporting process is streamlined and optimized, eliminating unnecessary manual tasks and ensuring more accurate and accessible documentation. Automation and structured test logging enable more efficient management, making it easier to identify and resolve bugs quickly and effectively.<\/p>\n

Keys to effective bug reporting<\/span><\/b><\/h2>\n
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  1. \n

    Clearly define the problem<\/span><\/b><\/h3>\n<\/li>\n<\/ol>\n

    A good bug report should begin with a concise description of the bug. The wording should be clear and direct, avoiding unnecessary technicalities or excessively long explanations.<\/p>\n

    Example of a bad report: \u201cError saving form.\u201d<\/em><\/p>\n

    Example of a good report: \u201cCheckout form does not save credit card payment information in the mobile version of Chrome.\u201d<\/em><\/p>\n

    This difference allows the development team to identify the problem quickly and act accordingly.<\/p>\n

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    1. \n

      Include reproducible steps<\/span><\/b><\/h3>\n<\/li>\n<\/ol>\n

      For a bug to be fixed, it must first be understood. If the developer fails to reproduce it, it will be difficult to fix it. It is necessary to provide a detailed listing of the steps leading to the bug, ensuring that all relevant information about the test environment is included.<\/p>\n

      Example of well-defined reproducible steps:<\/p>\n

        \n
      1. Access the checkout page in Chrome version 110 on Android 11.<\/li>\n
      2. Enter the payment details and select \u201cSave card\u201d.<\/li>\n
      3. Complete the purchase and log out.<\/li>\n
      4. Log in again and access the checkout.<\/li>\n
      5. The payment information field appears empty instead of showing the saved card.<\/li>\n<\/ol>\n

        With TAST, this process is optimized, as the tool allows automating the execution of these steps and storing the evidence automatically, avoiding human errors and guaranteeing a traceable execution history.<\/p>\n

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        1. \n

          Attach visual evidence<\/span><\/b><\/h3>\n

          \"Documento<\/li>\n<\/ol>\n

          Screenshots, videos and error logs are key resources to speed understanding of the problem. A video showing the incorrect behavior or a system error log can provide valuable information about the cause of the failure.<\/p>\n

          Example of useful visual evidence:<\/p>\n